Contact
Email support
Contact us at vibeplan.app@gmail.com.
To help us resolve your issue faster, include your device type, operating system version, app version, and a short description of what happened.
Typical response time
We aim to respond within 2 business days.
What we can help with
Login issues, planning problems, location questions, subscription help, bugs, and app feedback.
Common support topics
Planning issues
If plans aren't generating correctly or recommendations seem off, include your inputs and the steps to reproduce the issue.
Location not working
If the app can't detect your location, check that location permissions are enabled for VibePlan in your device settings.
Account and access
If you are having trouble signing in or accessing saved plans, include the email address associated with your account.
Subscriptions and purchases
For billing questions, include the platform used for purchase and any relevant receipt or order details.
App issues
If the app is crashing or behaving unexpectedly, include steps to reproduce along with your device model and OS version.
Feature requests
We welcome ideas that can improve VibePlan. Feel free to share suggestions via email.
Privacy and data requests
If you have questions about privacy or would like to request deletion of your data, including saved plans and account information, contact us at vibeplan.app@gmail.com with the subject line Privacy Request.